Our Capabilities
Quality Management (ISO 9001)
Delivering Measurable Excellence Through Systematic Oversight
Tidy Hands Facility Services Pty Ltd operates under a robust Quality Management System aligned with ISO 9001:2016. Our approach ensures consistent service delivery and continuous improvement across all 600+ successfully delivered projects.
Our Three-Tier Management Framework
To ensure proactive oversight and quick issue resolution, we employ a structured management model:
Dedicated Site Managers
Available onsite or offsite to oversee day-to-day operations and manage cleaning teams.
Site Supervisors
Responsible for regular walkthroughs, staff rostering, and providing immediate feedback.
Digital Client Portal
Provides full transparency with live job updates, photo and checklist verification,
and real-time communication.
Performance Accountability
We utilize KPI Dashboards and monthly performance data to ensure every clean is delivered to your agreed standard. With a 4.9★ Google Rating, our focus remains on long-term client satisfaction and reliability. +2
Health, Safety & Compliance (ISO 45001)
Rigorous Safety Systems and Enterprise-Level Compliance
Safety is the cornerstone of our operations. Tidy Hands is Cm3 Certified and holds a Labour Hire License, ensuring we are prequalified for the most demanding WHS and risk standards. Our systems are strictly aligned with ISO 45001:2018.
Risk Mitigation & Insurance
Insurance Coverage
We maintain $20M Public Liability Insurance and full Workers’ Compensation/Employer Liability coverage.
Safety Documentation
We develop formal risk assessments and Safe Work Method Statements (SWMS) for every project.
Emergency Protocols
We provide rapid response for critical incidents, including spills and floods, with a 1–2 hour onsite commitment for Metropolitan Melbourne.
Staff Vetting and Security
Background Checks
100% of our personnel undergo National Police Checks and hold Working with Children Checks (WWCC).
Specialized Training
Our team is trained in chemical handling, manual handling, and site-specific emergency protocols.
Compliance Audits
We conduct routine safety audits and site inspections to maintain a zero-incident environment.
Environmental Sustainability (ISO 14001)
Sustainable Facility Solutions Supporting Your ESG Goals
Tidy Hands recognizes our responsibility to protect the environment while maintaining pristine workspaces. Our environmental management systems are aligned with ISO 14001:2016, focusing on resource conservation and waste reduction.
Eco-Friendly Initiatives
Certified Green Cleaning
We exclusively use GECA-certified AGAR chemicals, which are non-toxic and biodegradable, making them ideal for sensitive environments like schools and medical clinics.
Resource Efficiency
We utilize Tennant commercial equipment specifically designed for low water usage and maximum energy efficiency.
Waste Management Support
We actively support client recycling programs and promote landfill diversion through responsible chemical management and disposal.
Measurable Sustainability
Through our client portal, we offer Consumable Usage Tracking. By monitoring the consumption of paper and soap products, we help our clients reduce waste, control costs, and lower their overall carbon footprint.
Innovation & Technology
Integrating Robotics and Data for Smarter Facility Management
Tidy Hands is at the forefront of the industry, using the latest technology to deliver consistent and efficient results. We move beyond traditional cleaning by integrating automation into our daily workflows.
Advanced Robotics
Pudu Robotics Partnership
We deploy advanced cleaning robots to handle repetitive floor care tasks, significantly improving productivity and coverage.
Augmented Human Effort
Robotics handle high-volume areas, allowing our staff to focus on critical detail cleaning and specialized sanitization.
The Digital Client Portal
Our secure portal puts facility data in the hands of our clients
Real-Time Tracking
Monitor cleaning activities and see who is on-site with live updates.
Electronic Verification
Access time-stamped photos and digital checklists for every completed task.
Emergency Access
A dedicated “Emergency Service” button in the portal ensures instant alerts and rapid mobilization for urgent needs
Feedback from Our Esteemed Business Clients
At Tidy Hands, we take pride in supporting businesses of all sizes across Melbourne. From offices to retail and hospitality, our clients trust us for our dependable service, consistent results, and responsive support. Here’s what some of our valued clients have shared about their experience working with our team:
Proudly Serving Melbourne and Surrounding Areas
With over 8 years of experience, we specialize in delivering pristine and safe environments for businesses across Melbourne. Our fully insured, highly trained team combines cutting edge equipment with a keen eye for detail, ensuring every space shines. From offices to restaurants, childcare centers to medical facilities, we provide trusted and reliable cleaning solutions tailored to your needs.
Laverton North
Derrimut
Truganina
Altona
Altona North
Brooklyn
Sunshine West
Tottenham
Campbellfield
Broadmeadows
Coolaroo
Somerton
Craigieburn
Tullamarine
Airport West
Dandenong South
Keysborough
Noble Park
Hallam
Cranbourne West
Carrum Downs
Mordialloc
Braeside
Cheltenham
Bayswater
Boronia
Kilsyth
Mooroolbark
Scoresby
Knoxfield
Proudly Serving Melbourne and Surrounding Areas for Warehouse Cleaning
With over 8 years of experience in commercial cleaning, we specialise in delivering spotless, hygienic, and professionally maintained office spaces across Melbourne. Our fully insured and expertly trained team uses advanced equipment and proven techniques to ensure your workplace is always presentation-ready. From small business offices to large corporate facilities, we provide tailored office cleaning solutions to meet your company’s standards. Whether you’re located in the CBD or in one of the many suburbs we serve, Tidy Hands is your reliable partner in maintaining a clean and productive work environment.
- Laverton North
- Derrimut
- Truganina
- Altona
- Altona North
- Brooklyn
- Sunshine West
- Tottenham
- Campbellfield
- Broadmeadows
- Coolaroo
- Somerton
- Craigieburn
- Tullamarine
- Airport West
- Dandenong South
- Keysborough
- Noble Park
- Hallam
- Cranbourne West
- Carrum Downs
- Mordialloc
- Braeside
- Cheltenham
- Bayswater
- Boronia
- Kilsyth
- Mooroolbark
- Scoresby
- Knoxfield
