Case Studies

Before and after carpet steam cleaning showing spotless carpet

Carpet Steam Cleaning & Upholstery Restoration – Arena Child and Family Centre, Officer

Carpet Steam Cleaning & Upholstery Restoration – Arena Child and Family Centre, Officer Client: Arena Child and Family CentreLocation: Officer, VictoriaService Provided: Carpet Steam Cleaning & Upholstery Cleaning Background Arena Child and Family Centre in Officer is a vibrant community hub that supports local families with early learning and family services. Due to heavy daily usage, the centre’s carpets and upholstered seating had become significantly worn and stained. There was a light odour in some carpeted areas, and several pieces of upholstery had visible paint marks and embedded dirt.   Challenges Heavy foot traffic leading to dirt and wear on carpets. Persistent light odours in high-use areas. Paint and stubborn stains on multiple upholstered seats. The need to complete the job without interrupting regular operations. Our Solution Tidy Hands Facility Services carried out a deep clean using a truck-mounted steam cleaning system, rather than a standard portable unit. Our process included thorough vacuuming, targeted pre-spraying, and high-temperature steam extraction for both carpets and upholstery. Why We Use a Truck-Mounted System: Compared to portable steam cleaners, truck-mount systems provide: Higher heat and stronger pressure, ideal for removing deep-seated dirt and allergens. Superior vacuum suction, which means faster drying and more effective extraction. Greater consistency across large areas, making them perfect for commercial environments like community centres. This professional-grade equipment allowed us to deliver a superior clean that typical portable machines often struggle to achieve. Results Noticeable improvement in carpet appearance and hygiene. Complete removal of most paint stains and deep dirt from upholstery. Odour elimination and fresher indoor environment. Efficient service with minimal downtime for the facility.

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After-Hours Commercial Pressure Washing at Cranbourne West Shopping Centre​

After-Hours Commercial Pressure Washing at Cranbourne West Shopping Centre Client: Arena Child and Family CentreLocation: Officer, VictoriaService Provided: Carpet Steam Cleaning & Upholstery Cleaning Background Arena Child and Family Centre in Officer is a vibrant community hub that supports local families with early learning and family services. Due to heavy daily usage, the centre’s carpets and upholstered seating had become significantly worn and stained. There was a light odour in some carpeted areas, and several pieces of upholstery had visible paint marks and embedded dirt. Challenges Heavy foot traffic leading to dirt and wear on carpets. Persistent light odours in high-use areas. Paint and stubborn stains on multiple upholstered seats. The need to complete the job without interrupting regular operations.  Our Solution Tidy Hands Facility Services carried out a deep clean using a truck-mounted steam cleaning system, rather than a standard portable unit. Our process included thorough vacuuming, targeted pre-spraying, and high-temperature steam extraction for both carpets and upholstery. Why We Use a Truck-Mounted System: Compared to portable steam cleaners, truck-mount systems provide: Higher heat and stronger pressure, ideal for removing deep-seated dirt and allergens. Superior vacuum suction, which means faster drying and more effective extraction. Greater consistency across large areas, making them perfect for commercial environments like community centres. This professional-grade equipment allowed us to deliver a superior clean that typical portable machines often struggle to achieve.   Results Noticeable improvement in carpet appearance and hygiene. Complete removal of most paint stains and deep dirt from upholstery. Odour elimination and fresher indoor environment. Efficient service with minimal downtime for the facility.

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Commercial Pressure Washing at Ikebana Apartments, West Melbourne

Client: Ikebana ApartmentsLocation: West Melbourne, VICService Provided: Commercial Pressure Washing – Building Facade, Terrace Floors, and Lobby Entrances Client Concern The facility management team at Ikebana Apartments reached out to Tidy Hands Facility Services regarding several exterior maintenance issues, including: Algae build-up on exterior walls, creating a slippery surface and unattractive appearance. Heavy dirt and grime on the terrace flooring across three lobby entrances. Oil and grease stains on the pedestrian walkways, originating from a nearby restaurant. These concerns not only affected the aesthetic appeal of the property but also raised safety risks for residents and visitors.   Site Challenges As with many commercial pressure cleaning jobs, this site presented a few key challenges: The cleaning area was open to high pedestrian traffic, requiring additional public safety precautions. There was no direct wastewater containment, increasing the risk of polluted water entering the stormwater system—a common issue in urban exterior washing projects.   Our Professional Approach We took a structured and compliant approach to deliver safe and effective high-pressure exterior cleaning: Site Risk Assessment & Planning:Our team conducted a thorough on-site risk assessment to identify hazards related to foot traffic, water runoff, and slip risks. Safety Measures Implemented: Temporary exclusion zones were set up using signs, bollards, and cones to restrict access during the cleaning process. A dedicated spotter was assigned to monitor the area and guide pedestrians safely. We used commercial vacuum recovery systems to collect wastewater and prevent it from flowing into nearby stormwater drains.   Specialised Equipment:The cleaning was completed using our industrial-grade commercial pressure washer, capable of removing algae, oil, and grime without damaging surfaces. Our system’s superior flow rate and heat output ensured deep surface restoration without the need for harsh chemicals. Results Delivered The exterior walls were restored to a clean, algae-free condition. All terrace and entry areas were thoroughly cleaned, improving slip resistance and curb appeal. The entire job was delivered safely, efficiently, and with environmental compliance in mind—demonstrating our commitment to sustainable pressure washing practices.

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